Privacy policy

Last updated: August 11, 2025

Thank you for choosing I Kare Mobile Vet. This Privacy Policy outlines how we collect, use, and protect your information when you utilize our services, including our website and communication methods (collectively referred to as "Services"). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Use of Information:

a. We collect information to provide, maintain, and enhance our Services, including diagnosing technical issues and personalizing content.

b. Your personal information may be used to communicate with you about appointments, service updates, and promotional offers.

c. We may use cookies to analyze trends, track user movements, and gather demographic information for aggregate use.

Information Sharing:

a. We will NEVER share your mobile subscriber data or information with anyone outside our organization, except for third parties directly involved in providing services for your pet.

b. We may disclose your information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

Secure Information Protections:

a. We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

b. While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Text Message Opt-Ins:

a. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

b. By providing your phone number, you consent to receive text messages from us regarding appointments, account updates, and promotional offers.

c. You may opt out of receiving text messages at any time by following the instructions provided in the messages or by contacting us directly.

Relationship with Shopify:

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links:

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data:

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 18 years of age.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.